DH Customs Solutions is a partnership formed in April 2010 by Liz Downie and Gus Harvey. Liz and Gus previously worked for Her Majesty's Revenue and Customs (HMRC) and between them they have over 60 years experience in all aspects of the Customs import and export process. We aim to provide a quality and competitive Customs advisory and support service to all businesses involved in imports and exports. We believe we can offer a unique service, not only because of our extensive knowledge of Customs processes and procedures, but also because of our insight into how Customs function and think. We can guide you through the complex, ever changing world of Customs imports and exports and advise your business how to make the best use of the reliefs and simplifications available. We can make sure; your existing Customs processes and transactions are compliant and suited to your business; you're paying the correct amount of import duty and VAT; and your staff are trained so they understand the Customs process. We can explain the benefits of Authorised Economic Operator (AEO) and help you through the application and approval process.