Covid 19 has accelerated the journey of many companies towards Digital channels. This in turn has created the need for organisations to relook their processs, customer Experience and operating model. Digital transformation implies a mind-set change within an organisation. Transforming a business so that it performs better in the digital economy is not an easy task. It requires an amalgamation of innovation, leadership, technology, and vision. Digalance Digital Cosultants Limited combines decades of experience in both innovating Telecom solutions and enabling digital transformation across business and Technical environments. We have embraced a unique set of best practices to drive business led Technical Transformation and Operating Model Changes. DDCL brings thought leadership to Digital Transformation that can help accelerate Transformation for your company, your partners and your customers. Across the enterprise, we help you thrive in an interconnected reality of digital technology and communications to greatly enhance agility, revenue growth and ultimately, customer relationships.Our focus on innovation and Transformation, our broad portfolio, and our ability to stay close to our customers and understand their ever-changing needs. DDCL's vision is to help the Companies use Digtial Technologies to improve the lives of their customers. Our mission is to help every customer become a best-run business through digital transformation. We do this by helping you make the transition from a legacy world to a digitally transformed ecosystem to solve the challenges of today and prepare for the future without disrupting your current operations or service delivery. Our Services include:-Project Management Services, Digital Transformation Assessment and Implementation Roadmap Development, BI and AI services, Transformation project Requirements Design and Multivendor Coordination, Application Transformation, Business Process and customer Journey Design and Improvement,