We Make it Easy to Connect With Users On Every ChannelNo BSM is an integrated communication and marketing tool that, while handling a complex series of tasks for our clients, is very easy to set up, and even easier to use. Even onboarding employees is a breeze.With every customer communication displayed in one deceptively simple conversation view, business owners and employees can see for themselves every customer's experience with the business in one place. Every phone call is recorded and available for a listen. Every email, every text, every automated reminder, and every question or concern — all of it in one scrollable conversation.This way, no customer falls through the cracks, no appointments are forgotten, no special requests are missed. Communications can be scheduled and automated through multiple channels, based on time or actions.Has someone booked an appointment online? Great. They'll get reminders automatically, and so will the relevant service providers.Did a customer send an email? Or a text? Or direct message a social account? Doesn't matter, No BSM clients know exactly where to look, because it's all in one place.