The Institute for Knowledge and Innovation Southeast Asia, in partnership with the World Bank is offering a Certificate Programs on Managing Knowledge for Organizational Effectiveness (OKS) to Knowledge Management practitioners in both the public and private sectors. These innovative programs are designed for knowledge champions, change agents as well as decision makers and executives that play a role in building the capacity of public sector institutions and private organizations to improve organizational effectiveness and service delivery by more systematically documenting, sharing and using their operational experience.