QTC allows businesses to prosper through the effective use of customer feedback, thereby developing the economy and sustaining jobs.At QTC, we believe that not enough businesses are currently tapping into the power of customer feedback. Customers have a vital role to play in developing business:1. How many successful businesses aren't sure why their customers select them over a competitor?2. How many struggling businesses are unaware of where they are falling down?3. How many businesses lack ideas that if implemented could protect the business and even create new jobs?Our Mission:To Give Customers: • A way to tell businesses what they like and don't like about them. • A means to express where they think they can improve and grow. • A tool to share any ideas that can result in increased customer satisfaction.To Give Businesses: • A way of engaging with customers using modern technology. • An early warning system highlighting where something is going wrong. • A buffer to encourage customers not to use public forums if they have an issue.