Solveso is widely recognised as a leading Interactive Communications Specialist. Working in partnership with clients, we provide innovative interactive solutions that encompass infrastructure, application delivery and services to manage multiple channels of interaction points between organisations and their customers. These extend beyond supply and services to incorporate assisting customers in defining their communication strategies, designing, customising, building and implementing effective solutions that address key business and technology issues, delivering real business benefits. As a Genesys Partner, we believe that Contact Centres are about improving operational efficiency, reducing operational costs and addressing customer demands. We can assist in the consultancy, design, installation and maintenance of your Contact Centre. Through our consultancy approach Solveso can help your business to: -+ Increase performance of existing solutions + Add additional service to your contact centre + Update your Contact Centre Technology + Provide a effective customer service solution At Solveso, we have a wealth of experience in setting up client contact centres whether at the client premises or on our own sites. Our approach to contact centre design is about creating a centre of excellence for customer contact so that you maintain the integrity of your brand and differentiate the experience from your competitors.