"iC – iancooper" is an independent consultancy specialising in the implementation of change aimed at improving personal and business performance.Working in the public, private and not-for- profit sectors we operate in the roles of consultant, mentor or interim manager to gain a deep understanding of what is important to you and your business, how things work and what could be done to enhance overall performance.We then work closely with you to put in place the changes that will make a tangible difference to your efficiency and effectiveness, to customer satisfaction and to your cost base and profit line.Led by Ian Cooper, supported by specialist associates, we focus on the actions and behaviours that will enable you to get the best out of yourself, your people and your business... leading to improved performance and customer satisfaction(iC-iancooper is a trading style of Eyedeecee Management Ltd)