My name is Stefaan Vuylsteke and I'm a freelance expert in crafting digital experiences (UX) and customer engagement (CX) for business growth! I apply a true human centered approach, putting the user & the customer at the heart of design & business decisions. Clients: Corporates, Start-ups & Agencies (growth & product)Domains: Research, Strategy & Optimization.It starts with user & customer insights. Besides quantitative and qualitative (UX & CX) research, I apply behavior research (based on behavior & neuroscience). It is all about understanding how people make decisions (as users and as customer), what drives or blocks them in their behavior and knowing how to design digital products & interactions to support people in adopting new health behaviors. Project requests:- Drive digital innovation & optimization based on real tangible insights- Solving User Product problems (onboarding, registration, education, inactivity, offboarding, cancellations)- Solving Customer Growth problems (sales conversion, low performing campaigns, data conversion, churn, low converting websites)- Drive the adoption of digital tools & productsRole requests:- UX researcher, customer insights manager- Service Designer - Customer Experience Manager- Marketing & Growth Lead