New Generation Learning is a consultancy specialising in staff engagement techniques and the design of programmes to help organisations achieve and sustain behavioural change in business critical areas. Client solutions are designed around the principles that they must be easy to do, sustainable, effective and measured.NGL's innovation is in the careful design of small group activities to raise awareness, gain involvement and generate a commitment to improve. Participants are involved in a topic of conversation rather than as passive consumers of messages. NGL's methodology develops and reinforces behavioural change through: - Stimulating peer pressure around performance - Positive management follow up in the workplace - Generating a "continuous conversation" in the workplace around the desired culture. To create ownership and capability, managers or nominated champions are equipped by NGL to run the staff engagement programme for themselves and to coach staff performance.Programmes also compliment and fully integrate with an organisations' communication and technical initiatives.NGL's approach has been proven to work in a wide range of sectors in the UK, Europe and the Far East, including: - Customer care in hospitality, property and facilities management - Safe behaviour in social housing repair and maintenance workforces - Selling skills in retail banking and corporate staff recruitment teams - Environmental awareness in office environments