• Responsible for department budgeting and forecasting, reporting directly to the technical services manager.• Started as trainee programmer progressed through software engineer to managing the Software Development Department.• Programmed projects both large and small, singly, and as part of a team. I gained experience in DOS, Windows SDK, C, assembler, Novell, TCP/IP, Microsoft networks.• Worked in serial and TCP/IP communications. Developed Visual Basic applications. I completed a C# training course. MFC/Visual C++ based applications, hardware interfacing and embedded software, configuration control.• Designed and specified algorithms and user interfaces. Wrote end-user documentation: manuals and on-line help. Wrote code from proprietary protocol specifications.• Introduced coding standards; I was actively involved in the company's application for BS5750 (ISO 9001) standard.• Collected and analyzed data to determine customer needs.• Collaborated with business and technical groups to align data warehousing project with business strategy, prioritize projects, and launch data warehouses and data marts.• Strategically used industry-specific tools to direct product development efforts.• Coordinated with project leaders to resolve all product issues.