The Orbit CRM-DMS Suite is a completely Cloud based Software Suite capable of managing the operations of Vehicle Dealer networks across multiple brands and an unlimited number of physical locations.In India, we power the networks of Skoda Auto and Isuzu Motors.The Suite consists of modules covering Vehicle Distribution, Pre-Sales, Sales, Service, Business, Parts, CRM & CSS, and Workshop and Technician Management. All modules are process oriented and closely interlinked. Each data funnel is well defined and works on a one-person-output-next person-input basis. This leads to a self balancing system where, once function and data permissions are set out, no additional monitoring of process is required. Process exceptions can be highlighted and notified thru system generated alerts.The software foundation is based on a process oriented design which allows close control over all network processes. Process integration to manufacturer/importer systems is possible through online interfaces, or through direct login by manufacturer/importer users. Process changes can be deployed instantaneously across the network at any time. Examples of such interfaces would be Vehicle and Parts, Warranty, Service Business, Corporate Sales Programs, Retail Planning etc.From manufacturer/importer side, users can view a central network/zone wide dashboard and can access all network reports online. Users can also login to any dealership outlet online and access specific data on a minute to minute basis.External Agencies such as CSS Call Centre's, Logistics Partners, Insurance & Financial Services Partners and Online Lead Sourcing Agencies can be directly integrated into a system through a host of web services available, with no need for transfer of physical data.