An organised and positive individual, with strong communication skills; a self-starter and a team-player who is equally capable of coordinating others and taking responsibility and making decisions. Exceptional project management and customer service skills, with an adaptable approach and strong history of dealing with both Blue Chip customers and Retailers, as well as the General Public, at all levels. Sound commercial acumen across product development (particularly in the Beauty and Cosmetics sector), process improvement, business development, project planning and supply chain management as well as financial planning and budgetary control that can be adapted for a varied base of business requirements to drive growth and exceed business goals. I am a confident and outgoing person, with a great sense of humour, which really helps with building lasting business relationships. KEY SKILLS:- Over 20 years Product Development within the Beauty and Janitorial industry, across all product categories. - Process Improvement and Process and SOP writing- Business Development, Customer Service and Key Account Management.- Problem Solving, Dispute Resolution and Process Writing.- Commercials – Budget Management and Cost Modelling.- Project Timing Plan / CPA compilation and management.- Copywriting and Proofreading with consideration to legal content; working with key departments to ensure Regulatory Compliance where applicable.- Proficient in Excel spreadsheet compilation.- Online Research and Competitor Analysis.- Photographer with ability to complete brochure and catalogue work.- Inbox Management