Hospitality Concepts core business offers Hotel Consultancy including Hotel Pre-Openings; setting of company standards and monitoring of those standards and the operational and Brand impact via mechanisms of measurement. These will include on-site evaluations of in-house systems and standards; marketing studies incorporating front line booking systems. the company's value added proposition and their success rate within their comparative set. The company has strong history in running and operating Mystery Customer programs through a broad spectrum of industries. The company's client base includes Hotels, Game Lodges, Retail markets, Tourism Operators, and various categories of Front Line service companies.