Privacy Statement – California and Applicable State Law
Version 1.1
Effective August 1, 2023
1. Information Apollo Collects
Apollo collects personal information. We have collected the categories of personal information indicated below within the last twelve (12) months:- Identifiers
- Personal Information Collected:
- Name
- Internet Protocol address
- Online identifiers, such as Cookie IDs
- Business email address
- Job title and department
- Business phone numbers (general, direct and fax)
- Business related postal address of consumer
- Social Networking URLs
- Categories of Sources from which this Personal Information was Collected:
- Publicly available information
- First-hand research
- Submissions from Apollo’s customers or freemium product users
- Third-party data vendors
- Directly and indirectly from activity on Apollo’s website
- Directly and indirectly from our customers or their representatives
- Directly from vendors and other contractual counterparties
- Through communications with prospective customers and other businesses and their representative
- Purpose for Collection of this Personal Information:
- To fulfill or meet the purpose for which the information is provided.
- To provide the consumer with information, products or services that the consumer requests from Apollo.
- To provide the consumer with email alerts, event registrations and other notices concerning Apollo products or services, or events or news, that may be of interest to the consumer.
- To carry out Apollo’s obligations and enforce Apollo’s rights arising from any contracts entered into between Apollo and an Apollo customer or other contractual counterparty, including for billing and collections.
- To improve Apollo’s website and present its contents to the consumer.
- For testing, research, analysis and product development.
- As necessary or appropriate to protect the rights, property or safety of Apollo, our customers or others.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to the consumer when collecting such consumer’s personal information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Apollo’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Apollo is among the assets transferred.
- To modify, enhance, or improve Apollo’s services and/or provision such services to Apollo customers.
- To include in Apollo’s database of business contacts, which Apollo licenses to its users of customers, sometimes at no cost, for such users or customers to use for business-to-business sales and marketing and recruiting, as well as data hygiene, analytics and other internal business purposes.
- Categories of Third Parties with whom this Personal Information is Shared:
- Apollo affiliates
- Service Providers
- Apollo users
- Apollo customers
- Protected Personal Information Categories Under California Laws or Other Laws:
- Personal Information Collected:
- Name
- Business address
- Business telephone number
- Employment
- Employment status
- Categories of Sources from which this Personal Information was Collected:
- Publicly available information.
- First-hand research.
- Submissions from Apollo’s customers or freemium product users.
- Third-party data vendors.
- Directly and indirectly from activity on Apollo’s website.
- Directly and indirectly from our customers or their representatives.
- Directly from vendors and other contractual counterparties.
- Through communications with prospective customers and other businesses and their representatives.
- Purpose for Collection of this Personal Information:
- To fulfill or meet the purpose for which the information is provided.
- To provide the consumer with information, products or services that the consumer requests from Apollo.
- To provide the consumer with email alerts, event registrations and other notices concerning Apollo products or services, or events or news, that may be of interest to the consumer.
- To carry out Apollo’s obligations and enforce Apollo’s rights arising from any contracts entered into between Apollo and an Apollo customer or other contractual counterparty, including for billing and collections.
- To improve Apollo’s website and present its contents to the consumer.
- For testing, research, analysis and product development.
- As necessary or appropriate to protect the rights, property or safety of Apollo, our customers or others.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to the consumer when collecting such consumer’s personal information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Apollo’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Apollo is among the assets transferred.
- To modify, enhance, or improve Apollo’s services and/or provision such services to Apollo customers.
- To include in Apollo’s database of business contacts, which Apollo licenses to its customers for such customers to use for business-to-business sales and marketing and recruiting.
- Categories of Third Parties with whom this Personal Information is Shared:
- Apollo affiliates
- Service Providers
- Apollo customers
- Internet or Other Similar Network Activity
- Personal Information Collected:
- Information on a consumer’s interaction with a website, application, or advertisement
- Internet Protocol address
- Categories of Sources from which this Personal Information was Collected:
- Purpose for Collection of this Personal Information:
- To carry out Apollo’s obligations and enforce Apollo’s rights arising from any contracts entered into between Apollo and an Apollo customer or other contractual counterparty, including for billing and collections.
- To improve Apollo’s website and present its contents to the consumer.
- For testing, research, analysis and product development.
- As necessary or appropriate to protect the rights, property or safety of Apollo, our customers or others.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to the consumer when collecting such consumer’s personal information or as otherwise set forth in the CCPA.
- To modify, enhance, or improve Apollo’s services and/or provision such services to Apollo customers.
- Categories of Third Parties with whom this Personal Information is Shared:
- Apollo affiliates
- Service Providers
- Professional or Employment-Related Information
- Personal Information Collected:
- Business email
- Business telephone number
- Business physical address
- Current or past job history
- Title
- Categories of Sources from which this Personal Information was Collected:
- Publicly available information.
- First-hand research.
- Submissions from Apollo’s customers or freemium product users.
- Third-party data vendors.
- Directly and indirectly from activity on Apollo’s website.
- Directly and indirectly from our customers or their representatives.
- Directly from vendors and other contractual counterparties.
- Through communications with prospective customers and other businesses and their representatives.
- Purpose for Collection of this Personal Information:
- To fulfill or meet the purpose for which the information is provided.
- To provide the consumer with information, products or services that the consumer requests from Apollo.
- To provide the consumer with email alerts, event registrations and other notices concerning Apollo products or services, or events or news, that may be of interest to the consumer.
- To carry out Apollo’s obligations and enforce Apollo’s rights arising from any contracts entered into between Apollo and an Apollo customer or other contractual counterparty, including for billing and collections.
- To improve Apollo’s website and present its contents to the consumer.
- For testing, research, analysis and product development.
- As necessary or appropriate to protect the rights, property or safety of Apollo, our customers or others.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to the consumer when collecting such consumer’s personal information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Apollo’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Apollo is among the assets transferred.
- To modify, enhance, or improve Apollo’s services and/or provision such services to Apollo customers.
- To include in Apollo’s database of business contacts, which Apollo licenses to its customers for such customers to use for business-to-business sales and marketing and recruiting.
- Categories of Third Parties with whom this Personal Information is Shared:
- Apollo affiliates
- Service Providers
- Apollo customers
2. Your Rights and Choices Under Certain Statutes
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes a consumer’s CCPA rights and explains how to exercise those rights. Those laws also apply (in slightly different form) to residents of Other Applicable States, which may include, in addition to California, Colorado, Connecticut, Virginia and Utah.a. Disclosure or Sale of Personal Information and the Right to Opt-Out
We sell personal information collected for our database to our customers. This database may contain information about consumers’ business personas including name, employer, job title, email address, phone number, office address, social media or professional profile link, and work or educational history. This information is sold to Apollo’s customers for the purpose of business-to-business sales and marketing and recruiting and is provided subject to license agreements that limit its use to those purposes.
A consumer has the right to opt out of the sale of that consumer’s personal information by Apollo by visiting our Removal Page and submitting a request to remove the consumer’s profile or delete the consumer’s data. You may also visit our Privacy Center here. In order to submit a request, a consumer (to the extent permissible under state law) may be required to demonstrate that such person has control of an email inbox associated with the profile in question.
In the preceding twelve (12) months, we have sold or disclosed the following categories of personal information for a business purpose:
Category A: | Identifiers |
Category A: | California and Other State Customer Records personal information categories. |
Category I: | Professional or employment-related information. |
For avoidance of doubt, the personal information disclosed and/or sold by Apollo within the identified categories is limited to information related to a consumer’s profile as an employee of its employer. No sensitive personal information (e.g., sexual orientation, race, ethnicity, religious or health-related information) is collected, shared, disclosed, or sold by Apollo for purposes of providing its services.
We do not sell the personal information of minors under 16 years of age.
b. Access to Specific Information and Data Portability Rights
A consumer has the right to request that we disclose certain information to that consumer about Apollo’s collection and use of that consumer’s personal information over the past 12 months. Once we receive and confirm a consumer’s verifiable consumer request, we will disclose:
- The categories of personal information we collected about that consumer.
- The categories of sources for the personal information we collected about that consumer.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about that consumer.
c. Deletion Request Rights
A consumer has the right to request that Apollo delete any of its personal information that we have collected and retained, subject to certain exceptions. Once we receive and confirm a consumer’s verifiable consumer request, we will delete (and direct our service providers and/or customers to delete) that consumer’s personal information from our records, unless an exception applies.
We may deny a consumer’s deletion request if retaining the information is necessary for us or our service providers or customers to comply with important purposes, such as legal, auditing, accounting and security, and in particular if the data is necessary to:
- Complete the transaction for which we collected the personal information, provide a good or service that a consumer requested, take actions reasonably anticipated within the context of our ongoing business relationship with that consumer, or otherwise perform our contract with that consumer.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if a consumer previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on a consumer’s relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which a consumer provided it.
d. Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Contacting us by calling the toll-free number listed on our Privacy Center
Visiting www.apollo.io/privacy-policy/remove/
A consumer may only make a verifiable consumer request for access (or data portability) twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows Apollo to reasonably verify a consumer is the person about whom we collected personal information or an authorized representative.
- Describe a consumer’s request with sufficient detail that allows Apollo to properly understand, evaluate, and respond to it.
We cannot respond to a consumer’s request or provide a consumer with personal information if we cannot verify the consumer’s identity or authority to make the request and confirm the personal information relates to that consumer. Making a verifiable consumer request does not require a consumer to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
e. Authorized Agents
You may also designate an agent to make requests to exercise your rights under the CCPA or Other Applicable Laws, as applicable. We will take steps both to verify the identity of the person seeking to exercise their rights as listed above, and to verify that your agent has been authorized to make a request on your behalf through providing us with a signed written authorization or a copy of a legally sufficient power of attorney, depending upon the request made. We likewise may require that you verify your own identity, depending on the type of request you make.
f. Response Timing and Format
We endeavor to respond to a verifiable consumer request within statutorily-designated time frames, If we require more time (up to 90 days), we will inform the consumer of the reason and extension period in writing. We will deliver our written response by mail or electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide a consumer’s personal information that is readily useable and should allow a consumer to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to a consumer’s verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell the consumer why we made that decision and provide the consumer with a cost estimate before completing that consumer’s request.
g. Non-Discrimination
We will not discriminate against a consumer for exercising any CCPA rights.
h. Changes to Our Privacy Statement
We reserve the right to amend this privacy statement at our discretion and at any time. When we make changes to this privacy statement, we will provide notification by email or through a notice on the page where this policy lifes and is updated.
3. §999.317(g)(1) Metrics
During the previous calendar year ending December 31st of the prior calendar year, Apollo received the following number of requests from residents of California:The number of requests to know that the business received, complied with in whole or in part, and denied; | 9 |
The number of requests to delete that the business received, complied with in whole or in part, and denied; | 411 |
The number of requests to opt-out that the business received, complied with in whole or in part, and denied; | 411 |
*The Effective Date of the CCPA is January 1, 2020 and, therefore, we do not have prior year metrics at this time.
We anticipate our median number of days within which the business substantively responded to requests to know, requests to delete, and requests to opt-out will be thirty (30) business days based on similar operations, however, given the effective date of the CCPA, we do not have these metrics at this time.
4. When We Act as a Service Provider
Often, Apollo receives information from its customers for purposes of providing services. This information may or may not overlap with the information used in Apollo’s services. In either case Apollo often processes data received from its customers in order to provide services to those customers. In turn, if you would like to know what information those customers process or possess about you, you would need to contact that specific customer to make that inquiry.Contact Information
If there are any questions or comments about this statement, our Privacy Policy, the ways in which we collect and use a consumer’s personal information, how to receive a copy of the Privacy Policy and/or this statement in an alternative format (for consumers with a disability), a consumer’s choices and rights regarding such use, or wish to exercise consumer rights under California law, please do not hesitate to contact us at:
Apollo
Attn: Legal Department - Privacy
440 N Barranca Ave #4750, Covina, CA 91723-1722
This statement was last updated on August 1, 2023.
